Rental Terms
All vehicle rentals in Pontypridd are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This agreement outlines the terms, conditions, insurance coverage, applicable charges, and your obligations for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Pontypridd requires:
- To rent a vehicle in Pontypridd, you must be at least 21 years old, though age limits may differ based on the vehicle type. Drivers under 25 may incur additional charges. A valid full driving license for the vehicle category is required, along with identification and proof of your current address. Valid payment information and a security deposit are also necessary, along with any other stipulations found in the Rental Agreement.
3. Reservations and Payments
- Reservations can be arranged via our website, by telephone, or directly at our Pontypridd office. A deposit may be needed to confirm your booking. The remaining balance and security deposit are usually payable upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Pontypridd, you are required to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be prepared and signed by both parties. It is important to return the vehicle in the same condition as when it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged as necessary. The vehicle should also be returned with the same fuel level as at collection; refueling charges will apply if the fuel level is lower. Late returns may incur extra fees, so please contact us if you expect to return the vehicle later than arranged. You will be responsible for any parking fines, traffic violations, or other charges that occur during the rental period, along with an administration fee.
5. Coverage and Responsibility
- All rentals include basic third-party insurance. You will find full coverage details and excess amounts outlined in the Rental Agreement. Additional insurance options may be available to minimize your financial exposure. We advise reviewing these options thoroughly. You are liable for any damage or loss up to the insurance excess, except when covered by additional insurance. Responsibility for damage arising from negligence, misuse, or violations of these Terms remains with you, irrespective of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For specific details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited uses of the rental vehicle:
- Use of the vehicle for any illegal activities is prohibited. This includes racing, rallying, off-roading, or engaging in any risky behavior. Transporting hazardous substances is not allowed. The vehicle must not be sub-let or driven by unauthorized individuals. Driving under the influence of alcohol or drugs is strictly forbidden. Additionally, the vehicle should only be used for its intended purposes, and you must adhere to passenger and weight limits. Driving beyond the agreed geographical boundaries without prior approval is also not permitted.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Pontypridd will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will be handled by the courts in this jurisdiction.
Updates to Terms
We can update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Pontypridd Car Hire Services
Riverside Way, Pontypridd CF37 1BS, Wales
Contact Number::
441278310129
Pontypridd Contact Email:
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